How to Apply for Indiana Medicaid – A Thorough Guide

Medicaid is a federal-state program that provides health coverage to eligible low-income individuals and families, including children, pregnant women, elderly adults, and people with disabilities. In Indiana, the program is called Hoosier Healthwise and is administered by the Indiana Family and Social Services Administration (FSSA). If you’re a resident of Indiana and think you might be eligible for Medicaid, this guide will walk you through the steps to apply.


Check if you’re eligible

The first step to applying for Medicaid is to determine if you meet the eligibility requirements. In Indiana, there are several categories of people who may be eligible for Medicaid:


Pregnant women with income up to 200% of the federal poverty level (FPL)

Children up to age 19 with income up to 250% of the FPL

Parents and caretaker relatives with income up to 37% of the FPL

Adults without dependent children with income up to 138% of the FPL

Elderly adults (age 65 and older) and people with disabilities with income up to 300% of the Supplemental Security Income (SSI) federal benefit rate

If you fall into one of these categories, you may be eligible for Medicaid in Indiana. You can also use the FSSA’s online screening tool to see if you’re eligible.


Gather necessary documents

Before you start your Medicaid application, you’ll need to gather some documents to prove your eligibility. The documents you’ll need may vary depending on your situation, but in general, you’ll need:


Proof of identity, such as a driver’s license, state ID, or passport

Proof of income, such as pay stubs, tax returns, or bank statements

Proof of residency, such as a lease agreement or utility bill

Proof of citizenship or immigration status, such as a birth certificate, passport, or green card

Social Security numbers for all household members

If you’re applying for Medicaid for a child, you may also need to provide their birth certificate, immunization records, and proof of custody or guardianship.


Apply for Medicaid

Once you’ve determined your eligibility and gathered the necessary documents, you can apply for Medicaid. There are several ways to apply in Indiana:


Online: You can apply for Medicaid online through the FSSA’s website. You’ll need to create an account and provide your personal and financial information.

By phone: You can apply for Medicaid over the phone by calling the FSSA’s customer service line at 1-800-403-0864.

In person: You can apply for Medicaid in person at your local Division of Family Resources (DFR) office. You can find a list of offices on the FSSA’s website.

When you apply, make sure to provide accurate and complete information. If you’re found to have provided false information on your application, you could be subject to penalties or legal action.


Wait for a decision

After you’ve submitted your Medicaid application, you’ll need to wait for a decision from the FSSA. The agency will review your application and supporting documents to determine your eligibility. If the FSSA needs more information or documents from you, they’ll contact you by mail or phone.


If your application is approved, you’ll receive a Medicaid card in the mail. The card will have your name, Medicaid ID number, and the dates your coverage begins and ends. If your application is denied, you’ll receive a notice explaining why and how to appeal the decision.

Understand your benefits

Once you’re enrolled in Medicaid, it’s important to understand what benefits you’re entitled to. In Indiana, Medicaid covers a wide range of services, including:


Doctor visits

Hospital care

Prescription drugs

Dental care

Vision care

Mental health services

Substance abuse treatment

Home health services

Hospice care

Some services may require prior authorization from the FSSA, so it’s important to check with your provider before receiving care.


Renew your coverage

Medicaid coverage in Indiana is not permanent and must be renewed periodically. The renewal period varies depending on your eligibility category, but you’ll typically receive a notice from the FSSA when it’s time to renew your coverage.


To renew your Medicaid coverage, you’ll need to provide updated information about your income, residency, and other eligibility factors. You may also need to provide new documents to prove your eligibility.


If you fail to renew your Medicaid coverage on time, you could lose your benefits. Make sure to keep your contact information up to date with the FSSA so you don’t miss any important notices.


Seek assistance

Applying for Medicaid can be a daunting process, especially if you’re unfamiliar with the system. Fortunately, there are several resources available to help you navigate the process.


Your healthcare provider: Your doctor or other healthcare provider may be able to assist you with your Medicaid application or answer any questions you have about your benefits.

Local advocacy groups: There are several advocacy groups in Indiana that can help you with your Medicaid application or appeal a denial of benefits. Some examples include Indiana Legal Services and the Indiana Health Coverage Programs.

FSSA customer service: If you have questions about your Medicaid application or benefits, you can contact the FSSA’s customer service line at 1-800-403-0864.



Medicaid can provide critical healthcare coverage to low-income individuals and families in Indiana. If you think you may be eligible for Medicaid, follow the steps in this guide to apply. Remember to gather necessary documents, provide accurate information, and understand your benefits. And if you need assistance, don’t hesitate to seek help from your healthcare provider, local advocacy groups, or the FSSA.


Useful links:

Understanding Medicaid Eligibility Utah

Understanding Medicaid Eligibility Utah

Applying for Medicaid in Texas

How to apply for Medicaid in Ohio

How To Apply For Medicaid In Michigan

How to Apply for Indiana Medicaid – A Thorough Guide

What is Medicaid managed care & what are its types?


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